Claims
Here are some guidelines that we recommend our clients to follow in case their vehicle(s) is/are
involved in a road accident where the AGREED STATEMENT OF FACTS form cannot be used:
FOR ACCIDENTS WHICH FALL UNDER THE ROAD TRAFFIC (AMENDMENT No 3) ACT 2003 *-When two drivers agree
on the circumstances of the accident, please read section two below.
- Do not move your vehicle from the spot unless ordered by the Police to do so.
- Put the hazard
lights on and place the reflecting triangles at a reasonable distance from the rear of the vehicle.
- Do not leave
the damaged vehicle unattended.
- Report the accident immediately to the nearest Police Station.(In case you cannot
report the accident immediately you must do so within 4 hours).
- In case there is more than two vehicles involved
in the accident or when there is casualties or where there is any doubt either on the circumstances or the procedure to be
followed, Do not accept liability .You must immediately make an entry at the Police Station without relating the circumstances
of the accident and seek for legal assistance from us to give a statement and a full description of the occurrence at the
Police.
- Record the following:- Vehicles registration number and Makes, name of the drivers/owners involved ,their
addresses, their Telephone numbers. Names and addresses of independent witnesses.
- If there are casualties (fatal,
serious or slight injuries ) do not accept liability and telephone either :
Mr Dhan Seewoodoyal Telephone Number 258-5681
or Mr Reza Jandoo 768-0946. During business hours our claims
Department Telephone Nos 213-2432.
- Call
in person immediately at our claims Department accompanied with the driver (in case the vehicle was being driven by someone
else than you) bringing the driving licence of the driver, his National Identity card, the Police Form PF 96, the Insurance
certificate and the Log book of the car (Horse Power card).
2. For accidents which fall under the RTA (AMENDMENT
No 3) ACT 2003.
It is important to take the following in consideration when completing the AGREED STATEMENT
OF FACTS form:-
(a) Give a very clear indication of the point of impact ( 3A and 3B on the form).
(b) Give
a very clear description of the accident (5A and 5B on the form).Remember that description of accident by driver of vehicle
A, must tally with the description as given by the driver of vehicle B.
(c) When drawing the Sketch Plan: Show the
position , Point of impact and Direction in which the vehicles were moving at the time of the accident (If there is any continuous
or broken white lines, Please indicate same clearly ).
(d) Put the exact Date, Time and Location of the accident under
Attendant Circumstances on the form.
(e) Follow the instructions on the AGREED STATEMENT OF FACTS form to ascertain
when the form cannot be used.
(f) Please note that it is an offence under the Act if you do not notify the accident
to your insurer and if you do not forward the AGREED STATEMENT OF FACTS form to your insurer within 5 days from the date of
the accident.
(g) Furthermore it is important to note that we cannot entertain any claim if we do not receive a duly
completed MOTOR ACCIDENT CLAIM FORM of GFA Insurance Ltd. The driver must call at the office accompanied with the Policyholder
to produce his driving licence and National Identity Card to complete the MOTOR VEHICLE ACCIDENT REPORT FORM.
(h) Also
follow the guidelines as per the brochure. Or Telephone our Claims Department as above.
NB: DO NOT FORGET WHEN YOU ARE DRIVING A VEHICLE TO HAVE THE INSURANCE VIGNETTE, YOUR DRIVING
LICENCE, AN AGREED STATEMENT OF FACTS FORM, AN INDELIBLE YELLOW CHALK OR YELLOW INDELIBLE MARKER AND ANY OTHER EQUIPMENT AS
REQUIRED BY THE LAW.
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